Test Center Regulations
To ensure that all candidates are tested under equally favorable conditions, the following regulations and procedures will be observed at each test center. Failure to follow any of these security procedures may result in the disqualification of your examination and removal from the testing center. Prometric reserves the right to audiotape and videotape any examination session.
References
No reference materials, papers or study materials are allowed at the test center. If you are found with these or any other aids, you will not be allowed to continue the exam and your answers will not be scored.
Scratch Paper
Candidates testing in physical testing centers will receive an erasable white board for use during the exam. Candidates testing via live remote proctoring will have an online note pad for note taking. Candidates are not permitted to bring paper into the testing room or having in the room during a live remote proctoring appointment.
Calculators
A calculator is available for your use on every item in the exam. This calculator is similar to the calculator found in Microsoft Windows.
You can use the calculator to perform any of the standard operations for which you would normally use a handheld calculator. The calculator performs basic arithmetic, such as addition, subtraction, multiplication, and division.
Exam Features
During the examination, a strikeout feature is available to help you visually eliminate possible options from consideration. During the examination, you will also be able to highlight question text as you review the item. The highlight feature cannot be applied to text within the answer options.
New! Effective January 2, 2025, the CIC®, a-IPC™, and LTC-CIP® examinations will be delivered using forward navigation. Forward navigation in an examination refers to a format where candidates can only progress through the exam in a linear sequence, answering each question one after another without the option to return to previous questions. Beginning January 2, 2025, candidates must answer all items in the order they appear, with no option to skip questions. Once a candidate confirms an answer and moves to the next question, they cannot go back to change or modify their response. Candidates will no longer be permitted to flag questions or return to previous questions. The text highlight and strikeout tool will still be permitted.
Personal Items
Prometric is not responsible for items left in the reception area of the test center. While lockers are provided, it is recommended that personal items not be brought into the test center. Note the following:
- Electronic equipment— cell phones, PDAs, pagers, cameras, tape recorders, etc.—are not permitted in the testing room and must be powered off while stored in a locker.
- Other personal items—watches, outerwear such as sweaters and jackets not being worn while testing, briefcases, purses, etc.—are not permitted in the testing room.
- Candidates may bring their own foam ear plugs into the examination room with them if they are sensitive to the noise of other candidates taking exams.
Breaks
Every time you enter the test room, you will be asked to turn your pockets inside out to confirm that you have no prohibited items. The test center administrator will collect any materials that are in violation of the rules. You are not allowed to use any electronic devices or phones during breaks. Your examination time will continue if you take an unscheduled break.
Visitors
No guests, visitors or family members are allowed at the test center.
Misconduct or Disruptive Behavior
Candidates who engage in any kind of misconduct or disruptive or offensive behavior may be dismissed from the examination. Examples are: giving or receiving help, taking part in an act of impersonation, removing test materials or notes from the testing room, using rude or offensive language and behavior that delays or interrupts testing.
Weapons
Weapons are not allowed at the test center.